Q: What does the website migration service consist of? Will my site be safe?
A: The website migration service that our company is offering is free (within a certain limit). We’ll migrate your web site(s) to our ultra–modern cloud hosting platform without you having to do anything. We know from personal experience that changing web hosting providers can result in lost data and undesired downtime. That is the reason why we’ll perform all that for you at no cost!We have highly professional administrators whose chief job is to ensure that your web site functions exactly as it did on your former hosting platform. Our administrators are well–versed in migrating custom–made sites, as well as sites that are based on famous scripts like Joomla™ and WordPress.
Q: How long will the web site migration process take?
A: There are lots of factors to consider – the total number of files, the physical size of the database, the complexity of the site itself and the current workload of our website migration professionals, etc. That being said, we do our very best to carry out all website migrations in a 48–hour period. Smaller–sized sites are migrated much faster – usually in under 24 hours.
Q: Do you require anything from me before you begin moving my web site?
A: We’ll require the login information for your current web hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my site?
A: While we move your web site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. Once the transfer is complete, we’ll make sure that everything is functioning correctly and that the integrity of your data is not jeopardized before notifying you that the migration is complete. After that, we’ll tell you how to transfer the domain name to your hosting account with us and how to change the DNS resource records.
Q: Will my present web hosting provider need to provide any information/help?
A: No. Aside from your login credentials for the Control Panel, we do not require anything. We will never contact your hosting provider. They won’t know anything about the migration either.
Q: Which web hosting platforms do you support?
A: We can transfer your site from any hosting provider or any Linux–based web hosting platform provided that we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we can’t transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.