Extensive Online Documentation in Shared Hosting
If you’ve purchased your first shared hosting account through our company or have transferred your site over to us, you’ll get accustomed to our services and our in-house created Hepsia Control Panel very quickly thanks to the fact that we have compiled a thorough web-based knowledge base where you can find all the info that you could ever need – both general info in regard to the service as a whole and more concrete info about the different features that you can use and the obstacles that you might chance upon. The articles themselves are located in two places. The whole article collection can be accessed through the Help section of the Control Panel. You can access relevant articles about the different functions in every Control Panel section too. You can discover how to do pretty much everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles feature detailed guides, so you’ll never get confused because of an ambiguous text. Needless to say, if you bump into a more specific obstacle and you don’t find an adequate solution in our knowledge base, you can touch base with our tech support team representatives 24/7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated plans, will permit you to access the extensive online help documentation that we have compiled for you. The articles contain general information about our hosting services, instructional tutorials about the various features that you can use, as well as troubleshooting guidelines that can help you recover common issues that you may face. The topics that we have covered include virtually everything, from easy things such as how to host a brand new domain name in your account, to more intricate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right side of the page that you’re on, while the entire article archive is accessible through the all-inclusive Help section.