Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You can find almost all the answers to your questions in the user–friendly Help Center built into 1000 webs Hosting’s Control Panel. It features an enormous database with regularly asked questions and comprehensive how–to articles written by our expert client support team.

  • Top quality support service

  • Tutorial Video Clips

  • If you wish to see how a task is executed or how a problem is dealt with, instead of just reading about it, then take a look at our selection of step–by–step video tutorials. They cover various different issues and will help you quickly find your way around the Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 customer care service and a 1–hour response guarantee. Our expert customer service technicians will be available to you 7 days a week to reply to your inquiries and to settle any problem that you may encounter. Simply send a trouble ticket from the Help Center and we will reply back to you in a flash.