A 99.9% Server Uptime
Our shared hosting system is based on a dependable, first–rate hardware architecture and a significantly modified variation of Linux. Thus, no matter what your web site is, or how many website visitors you have, or even in case there is a DoS assault, our web hosting servers will remain up and your web sites will stay online.
All our shared hosting plans plans offer a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also set up our own internal network in each one of our datacenters. Everything is based on world–class hardware elements provided by Juniper. Moreover, on each router, we’ve placed a firewall with a sophisticated set of rules to be able to filter out all fishy requests.
As a result, in all our datacenter facilities – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your hard–earned cash at stake, you cannot feel really secure. For this reason, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel pleased with our hosting service or in case you would like to use an even more powerful hosting solution, like a VPS web hosting plans or even a dedicated web hosting plans – you’ll get your money back in full, without secret costs or refund taxes.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a response, you probably know how irritating this can be, especially when your website is on the line. That’s why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be at your disposal and they will reply to you in less than sixty minutes. And the best part is that their average ticket response time is well under twenty minutes!