You will find a lot of shared hosting providers on the market, yet most of them are resellers who have restricted resources, particularly in terms of support. One way to distinguish them is the option to contact the company over the telephone. The type of support that you can have via this method of communication may vary depending on the supplier - a few of them provide expert phone support, various others offer basic and customer support only because some issues are more time-consuming and it would be more convenient to be resolved via a support ticket, especially when the situation needs to be escalated. Nonetheless, it's good to know that you could always reach your web hosting provider because there're various small-scale issues that can be managed efficiently and in a very timely manner through a telephone call, not mentioning that you'll be able to get additional info regarding the services before you become a client.

Phone Support in Shared Hosting

All of our shared hosting plans feature telephone support 14 hrs a day even on public holidays, so that if you do not have an account yet, you're able to phone us and find out more about our solutions or whether we'll meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you're able to contact the phone number which is closer to you. In case you're a current customer, we will assist you promptly with all the general and billing issues and with various tech issues to save you time and efforts - we are aware of the fact that often it is quicker to talk with a live person to get things done immediately. Certainly, some matters simply cannot be managed on the phone, so if this is the case you're able to employ our ticketing system.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs a day as a part of the support services for each semi-dedicated server plan that we provide. Since some issues are more complex and time-consuming, you will have to open a support ticket if you come across such a problem, but for all your billing, general or minor technical issues you can always phone us and we will help you without delay to save you the time you will have to spend on opening a ticket. Even if you do not have an account yet, you'll be able to find out whether you can host your websites on our advanced cloud platform or you're able to receive any other general information about our semi-dedicated services. We have local phone numbers in the United States of America, the United Kingdom and Australia along with an international number, which means that you'll be able to call the one that is nearer to your location.