Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance team is trained to instantly care for all our shared hosting plans clients’ queries and advice requests. Through our ticketing system, it will be easy to send your request and a support staff member will, no doubt get back to you in less than maximum 1 hour. Basically, practice has shown that the common answer period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our staff of qualified professionals will be on the web for you 24x7x365 to answer to all of your requests and to take care of any trouble that you might have. You can send us a support ticket from the 1000 webs Hosting Control Panel or send us a message whenever. In addition, on working days, you are able to give us a call or make use of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated an in depth knowledge base into the Control Panel to enable you to have useful step by step guidelines any time. Each area of the Control Panel has its own contextual help area offering a selection of how–to content articles. We have also prepared educational videos to give you a better idea of precisely how to complete any given task.