1 hour ticket response
We are focused on delivering a prompt and adequate response to each client support ticket sent by a user. Our well–trained tech support team members will review your inquiry and will think of the most effective solution. We offer a 1–hour response time guarantee for all client support tickets. In reality, our average helpdesk ticket response time has proven to be twenty minutes.
An Excellent Help Desk Service
We have a team of web hosting support engineers who are ready to reply to all your queries whenever you require support. The majority of our help desk team representatives have lots of years of experience in the shared hosting plans sector, which implies that you can always rely on swift and appropriate answers to your inquiries.
An Intuitive Help Center
In the Control Panel you can find an easy–to–browse Help section where you can find quick suggestions on how to use our web hosting services. You can get the answers to your inquiries in the F.A.Q. database, see more information in the web hosting account management articles or watch the educational video tutorials.